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What Sydney Diners Are Saying About Our Pizza
Great pizza and exceptional service!
Great food and even better service. Thank you.
Mariam was great, she really made us feel welcomed
Immaculate as always! ❤️❤️
The best pizza in Australia??? That’s an understatement…
Amazing place, impeccable service, and not to mention the vibes — it really feels like coming home!
Well done, guys!
Amazing place, impeccable service, and not to mention the vibes — it really feels like coming home!
Well done, guys!
The best pizza in Australia??? That’s an understatement…
Amazing place, impeccable service, and not to mention the vibes — it really feels like coming home!
Well done, guys!
Amazing place, impeccable service, and not to mention the vibes — it really feels like coming home!
Well done, guys!
We enjoy a great lunch on the weekend! One of our best Italian food experiences for ages, great friendly staff and superb delicious food.
Beautiful pizza with amazing flavour — very authentic and incredibly tasty. Served quickly and absolutely delicious. Would definitely recommend!
공간도 넓고 깔끔한데 음식도 정말 맛있어요! 나폴리 스타일 피자를 찾는다면 여기입니다! 이탈리아에서 먹은 피자보다 맛있었어요!! 파스타도 너무 맛있고 가격대도 합리적이라 완전 만족하고 갑니다ㅎㅎ 직원분들도 다들 너무 친절하셔서 좋았어요~!
Is not the first time I’m going to via Napoli in Surry hills and all the times the quality of food are always amazing. Real italian flavour, the consistency of the quality is top nock. The last time i went there i had the allegra pizza with meatballs and they were just like my grandmother make it. The service are the best, fast, caring and officient and i’ll be back again and again. The staff are smiling and happy all the time.
From the moment we met Alex we were impressed with his “can do” attitude and helpful manner and knew this was the place for me to celebrate my significant birthday. We were a group of 35 and it was a bit of a tight squeeze and that is my only very minor reason for giving a 4 under atmosphere. Everything else was absolutely perfect. The wonderful service led by Matias, the amazing and generous food, the bringing out and serving of the birthday cake and the packing up into take away containers. Everything was taken care of and everyone had a wonderful time. Thanks again.
Went for a friends birthday got pizza to share was super yummy and the staff were amazing so friendly and made the birthday really special :)
The pizza and pasta at this restaurant are truly above standard.
The service staff are also extremely friendly.
The service staff are also extremely friendly.
⭐️⭐️⭐️⭐️⭐️
Via Napoli – Lane Cove
If there were an Olympic sport for customer service, Richard would be walking out with multiple gold medals.
From the moment we sat down, Richard was on another level. Attentive without hovering, warm without being over-familiar, professional yet genuinely friendly — the kind of service that instantly makes you feel like a VIP rather than just another table. He took the time to explain the menu, made thoughtful recommendations, checked in at exactly the right moments, and somehow anticipated what we needed before we even realised it ourselves.
It wasn’t just “good service” — it was exceptional effort. You could tell he genuinely cared about our experience and took real pride in what he does. That level of enthusiasm and attention is rare these days, and it made the entire meal that much better.
The food at Via Napoli is already outstanding, but Richard elevated the whole night into something memorable. If management is reading this: he is an absolute asset to your team and deserves serious recognition.
If you’re dining here, do yourself a favour and hope Richard is your waiter — he’ll turn a great meal into a flawless experience. We’ll 100% be back, and a big reason for that is him.
👏👏👏
Via Napoli – Lane Cove
If there were an Olympic sport for customer service, Richard would be walking out with multiple gold medals.
From the moment we sat down, Richard was on another level. Attentive without hovering, warm without being over-familiar, professional yet genuinely friendly — the kind of service that instantly makes you feel like a VIP rather than just another table. He took the time to explain the menu, made thoughtful recommendations, checked in at exactly the right moments, and somehow anticipated what we needed before we even realised it ourselves.
It wasn’t just “good service” — it was exceptional effort. You could tell he genuinely cared about our experience and took real pride in what he does. That level of enthusiasm and attention is rare these days, and it made the entire meal that much better.
The food at Via Napoli is already outstanding, but Richard elevated the whole night into something memorable. If management is reading this: he is an absolute asset to your team and deserves serious recognition.
If you’re dining here, do yourself a favour and hope Richard is your waiter — he’ll turn a great meal into a flawless experience. We’ll 100% be back, and a big reason for that is him.
👏👏👏
Gold star for Richard ⭐️⭐️⭐️⭐️⭐️
Best pizza in Sydney, always high quality cheese and meats.
Best pizza in Sydney, always high quality cheese and meats.
Amongst the best pizza anywhere.
Ñoqui pesto sobre base de parmesano; inolvidables
We always get home delivery.. Best food and most important amazing customer service!! Best Italian in Sydney x
Great atmosphere, ideal for a date. The diavola pizza was lovely
This place is an absolute institution. Amazing Italian food, super friendly service, and a great vibe every time. It’s perfect for big groups and very kid-friendly. Great value, generous portions, and always a good time. Highly recommend.
Special thank you to Richard!
Maraming salamat!
Special thank you to Richard!
Maraming salamat!